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Privacy Policy

Introduction

UATIMBER LTD ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

​​1. Information We Collect

 

We may collect and process the following types of personal data:

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1.1 Personal Identifiable Information (PII):

  • Name

  • Address

  • Email address

  • Phone number

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1.2 Transactional Data:

  • Payment details

  • Purchase history

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1.3 Technical Data:

  • IP address

  • Browser type and version

  • Device information

 

1.4 Usage Data:

  • Information about how you use our website and services.

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2. How We Use Your Information

 

We use your data to:

  • Process and deliver orders.

  • Provide customer support.

  • Improve our website, products, and services.

  • Comply with legal obligations.

  • Send marketing communications (only with your consent).

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3. Legal Basis for Processing

 

We process your data based on the following legal grounds:

 

  • Consent: When you have given clear consent for us to process your data for specific purposes.

  • Contractual Obligation: When processing is necessary to perform a contract with you.

  • Legal Obligation: When processing is necessary to comply with the law.

  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override these interests.

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4. Data Sharing and Disclosure

 

We may share your data with:

 

  • Service Providers: For payment processing, delivery services, and IT support.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Third Parties: With your consent or where necessary to fulfill a service.

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We do not sell or rent your data to third parties.

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5. Data Security

 

We implement appropriate technical and organisational measures to secure your data against accidental loss, misuse, unauthorised access, disclosure, or alteration.

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6. Data Retention

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We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Retention periods will vary depending on the type of data.

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7. Your Rights

 

Under UK GDPR, you have the following rights:

 

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data ("right to be forgotten").

  • Restriction: Request restriction of processing.

  • Data Portability: Request transfer of your data to another provider.

  • Objection: Object to the processing of your data in certain circumstances.

  • Withdraw Consent: Withdraw your consent at any time for data processing based on consent.

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To exercise these rights, please contact us at [insert email/contact form link].

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8. Cookies

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We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

 

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9. Changes to This Policy

We reserve the right to update this policy at any time. Significant changes will be communicated via email or a prominent notice on our website.

 

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10. Contact Us

For questions or concerns about this privacy policy or how your data is handled, please contact:

 

UATIMBER LTD  

[Address Line]  

[City], [Postcode]  

Email: [insert email address]  

Phone: [insert phone number]

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